Terms and Conditions
READ THE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.
Welcome to the website www.ruta45mx.com ("RUTA 45 MX" and / or Rutas México 45, S.A. de C.V. "), collectively referred to as the "Site". The use of this Site is expressly conditioned upon the acceptance of these Terms and Conditions. Rutas México 45, S.A. de C.V. reserves the right to add or modify the Terms and Conditions at any time. All terms added or modified will take effect at the time they are updated. Your continued use of this Site, even after the posting of changes to the Terms and Conditions, will mean that you accept such changes. Please check back periodically for any updates.
DECLARATIONS. Welcome to the website www.ruta45mx.com ("RUTA 45 MX" and / or Rutas México 45, S.A. de C.V. "), collectively referred to as the "Site". The use of this Site is expressly conditioned upon the acceptance of these Terms and Conditions. Rutas México 45, S.A. de C.V. reserves the right to add or modify the Terms and Conditions at any time. All terms added or modified will take effect at the time they are updated. Your continued use of this Site, even after the posting of changes to the Terms and Conditions, will mean that you accept such changes. Please check back periodically for any updates.
(a) To be a commercial company duly constituted in accordance with Mexican law. (b) Having authorization from the Secretary of Tourism to provide travel agency services, and is registered with the tax authorities with the Federal Register of Taxpayers number RMC170321AF6. (c) That its address is located at Avenida Dos No. 96 Int. 203, Col. San Pedro de los Pinos, CDMX, Mexico, CP 03800. (d) That its corporate purpose is to reserve, organize, plan, coordinate, manage, acquire and operate tourist services, be an intermediary in hotels and lodging establishments; providing tourist services for tourist attraction sites, shops; provide tourist information service, and (e) that based on the above Declarations, you accept these Terms and Conditions.
OBJECT. The object is the establishment, organization, planning, coordination, administration, acquisition, operation and exploitation of tourist services, as well as their creation, promotion and commercialization, providing them to you through the Site in an enunciative, but Not limited to, the service of tourist packages that comprise the reservation in hotels and lodging establishments; reservation of sites of tourist attraction; transfers, etc. Once RUTA 45 MX finishes the hired tourist services upon payment in accordance with the conditions established for the chosen route, RUTA 45 MX will conclude the provision of the service.
USE OF THE SITE. RUTA 45 MX grants you a limited, non-transferable, revocable license to use this Site in accordance with these Terms and Conditions. You must use this Site only to consult, make or purchase legitimate reservations and may not use it for any other purpose, including, but not limited to, making any speculative, false or fraudulent reservation.
This Site and the content referred to in it, enunciatively, but not limited to: texts (paragraphs, statements, specific combination of words, letters or phonetic elements), graphics, button icons, trademarks, logos, graphic design works, photographs, specific combination of colors and forms, editorial material, printed formats, digital downloads, compilations of data, source codes, software, are exclusive property of RUTA 45 MX or have all the Licenses and Authorizations for such use, you may copy, reproduce, republish, upload, modify, transmit or distribute such content without the prior written authorization of RUTA 45 MX, except in the cases (a) in which you download to view and print the material that is contained in this Site or (b) download or print the material sent to your email by RUTA 45 MX, in both situations, only you may use it, being strictly forbidden any total or partial reproduction of the Site or any use of its content intended for commercial profit.
You may not use any "robotic device", "spider" device or other automatic device, program, algorithm or methodology that has similar processes or functions, or any manual process, to monitor or copy any of the Web pages, data or content, Source code, which is on this Site, in any case and without the prior written consent of RUTA 45 MX.
Accordingly, you agree that you will not copy, post, transmit, modify or otherwise transfer the data or content of this Site to any computer, server, website, or other means of mass distribution, to be used by any commercial enterprise, any site, website, or national or foreign company that represents an economic activity. You also agree to not use any device of any kind, software or routine to interfere with the performance of this Site. Your unauthorized use of this Site or any total or partial reproduction of the Site and / or content and its material may violate the laws governing the ownership of Copyright, Industrial Property Rights, and other laws. You must respect all copyright and other proprietary rights notices and may not alter, obscure, or destroy any of these notices. Use of such material on any other website or in any networked computer environment is prohibited. It is prohibited by RUTA 45 MX that you place or transmit any material that is against the law, threatening, libelous, defamatory, obscene, indecent, pornographic, profane, or any material that may constitute or encourage others to have behaviors that may be considered criminal offenses, which may result in civil offenses, or otherwise violate any law. In addition, you are prohibited from displaying or transmitting any information that (a) infringes upon the rights of others, or violates your privacy, or publicity rights, (b) is protected by Copyright, Trademark or other Property, unless expressly authorized in writing by RUTA 45 MX or the owner of such rights, (c) containing a virus, bug or any other dangerous item or (d) that is used to illegally conspire against another person to the detriment of their right to market or compete. You will be solely responsible for any damages that may be caused by any violation of Copyright, Industrial Property, or any other kind of Property Rights, or for any other damages that may be caused by your misuse of this Site.
AGE AND RESPONSIBILITY. You state, regardless of your country of origin, that you are of sufficient legal age to use this Site and to subscribe and be bound by these Terms and Conditions, as well as to assume responsibility for legal obligations that bind you with any Responsibility incurred by the use of this Site. You understand that you will be financially responsible for all your use of this Site and those who use it by using your login information.
RESERVATION, PAYMENT AND CANCELLATION POLICY
The routes include costs of the attractions that are mentioned in the itinerary, any additional attraction that is visited by the traveler in the free times marked on the itinerary will be borne by the traveler. The rates published on this website are subject to change without notice, so they are only valid at the time of your quote. The rates shown are guaranteed upon receipt of the corresponding payment. All reservations are subject to availability. A reservation is considered complete when you have a confirmation number and the corresponding charge has been applied. The confirmation number is granted until the total payment has been received and it has been validated by the company issuing the credit card.
The reserved routes must be paid within the next 10 days of its reservation in order to respect the rate established and for guarantee your place within the route.
If you wish to change or cancel your reservation, please contact the RUTA 45 MX Representative as soon as possible, mentioning your reservation number. RUTA 45 MX suggests you carefully read the CANCELLATION POLICY clause. Any change in a reservation is subject to availability at the time of processing your request and re-quote rates. For more information, contact the RUTA 45 MX Representative, mentioning your reservation number. All reservations confirmed by RUTA 45 MX provide a reservation control number which must carry you at all times.
Contracting of our services implies the acceptance of these terms and conditions
The amount corresponding to your reservation will immediately be charged by RUTA 45 MX to the credit card data that you provide for that purpose, as long as the reservation status shows that it is confirmed, and will appear on your bank statement with the legend: "CONEKTA" or "PAYPAL" depending on the payment method you choose.
No proof of our website such as confirmation of reservation, reservation completed, etc., are considered as Payment Receipts; any payment is protected, as long as it is reflected in the Rutas México 45 S.A. de C.V.account and you count with the notification sent by email that supports this.
We accept any VISA, MASTERCARD and AMERICAN EXPRESS card as payment method. If you do not have any of these credit cards, you can send us a bank transfer. For more information, please contact a RUTA 45 MXrepresentative.
The credit card, you use to make the payment, will be required on the day of the start date of the route to support the charge made.
Please note that the amount that will appear on your credit card payment receipt can vary up to three percent due to the international fluctuation of the currency exchange rate. RUTA 45 MX is not responsible for such fluctuation. You acknowledge that you have been informed of the fluctuation of the exchange rate and agree to the corresponding charge in US Dollars.
Any request for cancellation must be informed in writing via e-mail to the representative of RUTA 45 MX, mentioning your reservation number.
All reservations paid and requiring to be canceled will have a minimum charge for the cancellation of the same equivalent to 10% of the price of the reserved route additional to the penalty that applies as the case may be.
For reservations paid and canceled up to 20 days prior to the start date of the selected route, there will be no additional charge for the cancellation fee.
On paid reservations that require being canceled within 8 days and 19 days prior to the start date of the route, an additional charge will be made to the cancellation charge equivalent to 30% of the total payment made.
On reservations paid and requiring to be canceled within 7 days prior to the start date of the route, an additional charge will be made to the cancellation charge of 70% of the total payment made.
On reservations paid and requiring to be canceled the day of start route or no show there will be a charge equivalent to 100% of the total paymente made.
All refunds (total amount paid minus the cancellation fee and fewer charge penalties) will be made solely to the card with which payment has been made, without exception.
In cases where appropriate reimbursement in terms of cancellation policies apply, the amount to be refunded will be reflected on your statement within the next 5-10 business days depending on the banking process, especially deadlines for their issuing bank. The time the refund is made shall be the responsibility of the bank, ROUTE 45 MX is not responsible nor can infer the time that the bank returns the money, ROUTE 45 MX agrees to send proof that the Request for reimbursement was made to the bank and the bank's response to the request.
The payment made by RUTA 45 MX will appear on your statement as PAYPAL, depending on the method of payment originally chosen.
INDUSTRIAL PROPERTY. You acknowledge that the "RUTA 45 MX" mark is a registered trademark or in the process of registration for the exclusive use of Rutas México 45, S.A. de C.V. And in a non-limiting way, all other trademarks, logos, trade names, patents, utility models and commercial methods, client portfolio, which appear or function on this Site, constitute Industrial Property rights that are registered or in the process of Registration, are the exclusive property of Rutas México, S.A. de C.V., its affiliates, or contracting third parties, and were provided for the use of the Site, for that reason RUTA 45 MX has the respective authorizations and / or license of use and therefore you cannot copy, reproduce, return to publish, upload, publish, modify, transmit or distribute said rights or the contents of this Site, without prior written authorization of Rutas México 45, except in the cases (a) in which you download to view and print the Material that is contained in this Site or (b) download or print the material sent to your e-mail by RUTA 45 MX, in which situations, you may only use it for your personal use, always including The legend "© Rutas México 45 SA DE C.V. 2017 All rights reserved. ". Because of the foregoing, nothing contained on this Site including your rights protected by the applicable Industrial Property Law, by the International Laws and Treaties, may be considered by you as a license or right to use any of the Trademarks, or other industrial property rights without the prior written consent of Rutas México 45, or, as the case may be, the owners of such rights and you are prohibited from using them in any other application that is not permitted by RUTA 45 MX or any other commercial use. You agree not to alter the Industrial Property of RUTA 45 MX in any way, nor will it be allowed to act in such a way that may impair, denigrate or diminish the Industrial Property rights of RUTA 45 MX. You agree not to use the trademark or trade name of RUTA 45 MX as a domain name or register it as part of a domain name, or your place as part of Internet advertising without prior written consent of RUTA 45 MX. RUTA 45 MX reserves the right to monitor the quality of the use of its Industrial Property; in addition, it will notify immediately in writing in case it becomes aware of the existence of any violation of its Industrial Property. Any inappropriate use of the content and the Industrial Property of this Site are liable to violate the Industrial and Mexican Property Laws, International Treaties and rights enshrined in the Civil, Criminal and Commercial Code. If you incur any inappropriate use of the Content and Industrial Property of this Site, RUTA 45 MX will have the right to require you to stop using the content that RUTA 45 MX considers infringes your Property Rights Industry. (b) Cease copying in whole or in part, reproducing, republishing, uploading, posting, transmitting, distributing or modifying the use of the Content and the Industrial Property Rights of this Site, (c) may require you to establish an appropriate use of Its Industrial Property rights or (d) may initiate the necessary legal proceedings to defend its Industrial Property rights.
PRIVACY & SECURITY
NOTICE OF PRIVACY
In accordance with the provisions of the Federal Law on the Protection of Personal Data held by Individuals, the following Privacy Notice is available to you:
Routes Mexico 45 S.A. de C.V. is a travel agency with proof of registration in the National Tourist Registry number 4010634 in the Ministry of Tourism.
Routes Mexico 45 S.A. de C.V. is an intermediary between the client and the services published on this website. Routes Mexico 45 S.A. de C.V. establishes commercial negotiations within the highest standards of quality and service, we offer lodging service, ground transportation, food and different services, hiring suppliers that meet our quality standards.
The client hereby authorizes Rutas México 45 S.A. de C.V., to act as a mediator in the contracting of services contracted for his trip.
The contracting service of suppliers is carried out directly by Rutas México 45 S.A. de C.V., from the main office located in Mexico City.
LIABILITY. LIMITATION OF ROUTE 45 MX NOT BE LIABLE OR ASSUME RESPONSIBILITY FOR ANY DAMAGES OR VIRUSES THAT MAY INFECT YOUR COMPUTER OR ANY OTHER PROPERTY DUE TO YOU ACCESS, USE OR NAVIGATION OF THIS SITE, OR THE DOWNLOAD OF ANY MATERIAL, DATA, TEXT, IMAGE FROM THE SITE. IN NO EVENT ROUTE 45 MX BE LIABLE FOR ANY INJURY, DAMAGE, INJURY, LOSS, CLAIM OR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTAL NEGLIGENCE, OR ILLEGAL, RESULTING FROM (I) ANY USE OF THIS SITE OR THE CONTENT HEREIN FIND, (II) ANY FAILURE OR DELAY (INCLUDING, WITH NO LIMIT THE USE OF, OR INABILITY TO USE ANY COMPONENT OF THIS SITE FOR SERVICE BOOKING) OR (III) THE PERFORMANCE OR NON-PERFORMANCE PROVIDER, INCLUDING, BUT NOT LIMITED TO, THE NO OPERATING RESULT OF BANKRUPTCY, REORGANIZATION, INSOLVENCY, DISSOLUTION OR LIQUIDATION.
You must answer for damages that generate a ROUTE 45 MX, resulting from any misuse or misuse that could make the Site, or any fraudulent transaction or purposes contrary to the services provided on the Site or who contrary to the laws and regulations in force and applicable.
SITES FACEBOOK, INSTAGRAM. This Site contains links to various social pages, including Facebook pages with username: RUTA 45 MX and Instagram with user RUTA45MX, both accounts managed by RUTA 45 MX; you acknowledge that such pages are solely for the informational use and social dissemination of RUTA 45 MX, and RUTA 45 MX shall not be responsible in any way other than for the content, information, publication of third parties, comments, photographs, videos, or any other material outside the direct administration of RUTA 45 MX, nor for the material that is shared on those social sites by you or any third party outside the administration of RUTA 45 MX may infringe industrial property rights or copyrights. You are responsible for the use that you may give to such sites, and you release RUTA 45 MX from any liability for any improper or malicious use that may be made of them, or for publications, information, comments, and miscellaneous material that may be offensive, insidious, erroneous, pornographic or that could incite violence, rebellion, strikes, or any activity not allowed by law and morality.
MAPS This Site provides you with the link exclusively for informative purposes of Google Maps © regarding the location of various services provided by RUTA 45 MX; you acknowledge that the maps displayed on the Site, as well as the location of such services, are solely for the purposes of location and approximate location, however, you acknowledge and agree that in making use of the maps, you are subject to the Terms and Conditions of Use established by Google Maps ©, so you release RUTA 45 MX from any liability arising from any inconsistency with respect to the location or directions shown on the maps; you release RUTA 45 MX of any disorientation or any loss of location which you may suffer from the use of the maps and you release RUTA 45 MX in a non-limiting manner, on any change, refund, complaint, cancellation, surcharges, no show, claim, credit, compensation and any other that could derive from the inconsistencies or improper use of the maps published on this Site and exclusive property of Google Maps ©.
TRUE INFORMATION. . You acknowledge and accept your full obligation and responsibility to provide truthful and correct information about the ages, sex, names or surnames of both you and the other users-tourists who accompany you or who commission you to use this Site, as well as the data and complete information for the reservation of the services provided by RUTA 45 MX releasing to RUTA 45 MX from any responsibility for itinerary changes generated by ill-provided data, or for any error in the data provided by you as can be the case of names, surnames, dates, payment methods, routes, airlines, schedules, classes, categories, special conditions, etc., being attached, where applicable, to cancellation clauses for air, land, sea or cruises expressed in these Terms and Conditions.
RESPECT OF THE REGULATIONS AND CONDITIONS OF THE SERVICES. . You agree to adhere to and respect the regulations and conditions of service established by each of the direct providers of services contracted by RUTA 45 MX to provide you with the tourist services that you contract through RUTA 45 MX must make known to you the most important ones. Likewise, you must by your own means provide yourself with the passports or migration documents required by the authorities of the United Mexican States, and of the countries of destination or transit, such as visas, sanitary permits, and all documents required by Customs, Air, Sea, Airport, Federal, State, Municipal, etc., necessary to carry out your trip, freeing RUTA 45 MX on any problem that may arise Authorities.
LIQUIDATION OF THE AMOUNT. Both parties agree that the settlement of a number of the services subject to these Terms and Conditions by you implies on your part the full acceptance of these Terms and Conditions.
DISCLAIMER OF LIABILITY.
RUTA 45 MX establishes commercial negotiations within its own standards of quality and service, such as, but not limited to: related tourist activities such as tours and excursions that include lodging in hotels, land transportation, and others, choosing only qualified and Prestige in the market.
RUTA 45 MX as Travel Agency and INTERMEDIARY agent, does not offer or make any guarantee on the services provided directly by the Providers, nor does it guarantee the financial position thereof or any reimbursement to you caused by any loss experienced as a result of The financial condition of said Provider, including without limitation, the economic insolvency, or Commercial Competition in which said Provider shall be declared. RUTA 45 MX assumes no responsibility to you for acts, omissions or any type of complaint or dissatisfaction derived from the services provided by the direct providers of services on the Site advertised, since RUTA 45 MX has no control or legal relationship with their personnel, equipment, operation or goods. RUTA 45 MX guarantees that it has high standards of service and will take special care in the selection of Suppliers to avoid at all times the failure of them.
Likewise, RUTA 45 MX will not be liable and you release from all responsibility to RUTA 45 MX with respect to:
- The veracity of the photographs displayed on your Site as they are only representative and do not guarantee that on arrival, everything is exactly the same as in them is appreciated and on the Site describes.
- Any failure by you to obtain the documentation required for your trip such as, but not limited to, passports, visas, certificates, etc.
- Any failure by you to follow the travel instructions including, but not limited to, departure times, time and date of entry and departure in hotels, etc.
- RUTA 45 MX will not assume any responsibility and you release from all liability to RUTA 45 MX, as well as any claim, cost, expense or loss that you could suffer including any personal injury or of third persons, accidents or death, damages to belongings Personal, loss of fun, anger, disappointment, anguish or frustration, whether mental or physical, as long as they result from:
- Any failure or lack on the part of you when enjoying the services contracted.
- Any failure or failure by you to observe or comply with the terms and conditions, policies, instructions, recommendations, safety measures, etc. of the final Service Providers.
- Cases of force majeure or fortuitous cases such as strikes, arrears, earthquakes, war, hurricanes, snowfall, etc. (Not attributable to RUTA 45 MX).
- Acts or omissions of any person other than RUTA 45 MX.
- Illness, theft, labor disputes, mechanical failures, quarantine, governmental actions, weather, or any other cause beyond the direct control of RUTA 45 MX.
- At your insistence to carry out the trip, and participate in tourist activities under precarious health conditions or that are not optimal for the development of such activities, as well as the development by you of any type of extreme sports or activities that may involve That they have been carried out with their full knowledge, or when they suffer any type of illness, medical condition, disability, allergy, medication or prescription, rest periods and / or all medical conditions own risk were omitted and that could result in a deterioration in your health at the time of performing such activities under the conscience of the cause, under such occasions will always be considered to have been performed at your own risk, releasing you to RUTA 45 MX in respect of any claim, demand , Complaint, nonconformity, reward, compensation, compensation, courtesy, etc., derive Any incident arising during the development of any service or activity and any future event arising from the initial incident for any of these causes.
- Any other event that is not under the direct control of RUTA 45 MX. Any claim or written notice against RUTA 45 MX must be received no later than fourteen (14) days after the return of your trip; RUTA 45 MX reserves the right to refuse or carry out a commercial operation with any User-Tourist at any time; you will be responsible for notifying at the moment of making your reservation of special requirements such as access, amenities, and services for people with different capacities, physical or any other type.
- For exchange, for any reason, of the travel services offered, Rutas México 45 S.A. de C.V. Reserves the right to change the services published in the itineraries, but will try to replace them with similar or better services.
We do not apply for full refunds in situations where the trip has to be canceled, for reasons beyond our control (causes of force majeure, such as, but not limited to, weather conditions, hurricanes, earthquakes, strikes, wars, acts Terrorism, etc.) as well as the client's personal decision not to take their trip or the impossibility of others.
The published rates may change without prior notice, and will only be respected in case they have already been paid in full, otherwise the last published value will be taken for the route of interest.
TERMINATION. RUTA 45 MX may terminate these Terms and Conditions and / or any of its services at any time without notice or notification of such termination, for any reason or reason, including for any inappropriate use of this Site or its breach of these Terms and Conditions. However, such termination shall not affect any right or obligation contracted by RUTA 45 MX to you upon confirmation of a reservation.
TOTAL AGREEMENT These Terms and Conditions, which are included herein, or referred to herein, constitute the entire and complete agreement between the parties in relation to the object hereof and supersedes any prior agreement or agreement between the parties (either oral or written) that is related to the same subject matter, and shall not be amended or modified except if made in writing or by making such amendments or modifications available on this Site.
APPLICABLE LEGISLATION. You state that you know the scope of this Agreement, whose Terms and Conditions are the faithful expression of your will and are submitted for the case of breach or interpretation to the jurisdiction of the Federal Consumer's Office, in the administrative, as a conciliatory instance, to resolve any differences that might arise. To the extent permitted by applicable law, no complaint, claim or cause of action that relates to your access to or use of this Site shall be made after the expiration of one (1) year following the date such complaint, claim or action has been filed or the purchase has been completed.